Professional Services

Lumen IT's consulting arm assists our clients by developing business cases, perform problem identification, and business needs analysis then makes recommendations for addressing these requirements strategy, structure, management, and operations of IT departments and the projects that they undertake.

Advice without recommendation: Lumen IT advisors act as a long-term sounding board to help IT Managers and CIOs - someone with whom they can discuss in confidence their plans, and aid in the formulation and prioritisation of these plans in order to meet business outcomes.

Investigation by an independent third party with years of subject matter expertise allows best-practice evaluation of incidents or configurations of an environment or deployed solution so that you can remediate accordingly and benefit from the investments made in the products and solutions you have deployed.

Integration of multiple-vendor products to form a composite business system begins with sound solution design, planning the integration of components, their configurations, the features deployed and parameters to be set upon installation.

Lumen IT offers professional design services that work iteratively with client teams before launching into the implementation phase.

Implementation services are your path to faster deployment, taking expertise in whichever solution you have purchased. You can then be assured of a best-practice beginning to the deployment of any solution that supports your environment.

We are not all born with the knowledge needed to operate and get the most from the solutions deployed. Lumen IT offer training classes for a wide variety of products and solutions, classroom, eLearning and some with exam/certification to enhance the professional profile of the staff members undertaking the learning.